Refund Policy
Version 1 November 2026
Nipra Portfolio is free during the beta. Paid plans are not on sale yet; this policy will apply to them when they launch.
Full refund within 7 days
If you're not happy with a paid plan, ask for a refund within 7 days of your first payment and we'll refund it in full. No questions asked. This applies once per account, to the first payment only.
After 7 days
Payments aren't refunded after 7 days, except when the service fails: if Nipra Portfolio is unavailable or doesn't work as described for a significant part of a billing period because of a problem on our side, we refund the affected part of that period (pro-rata).
Cancelling
You can cancel any time from the billing page. Your plan stays active until the end of the period you've paid for, then moves to the Free plan. Your portfolio stays online. If you pay with UPI Autopay, you can also cancel the mandate from your UPI app.
How to ask
Email [support@yourdomain] from your account email address. Approved refunds go back to the original payment method within 5 to 7 working days of approval; your bank may take a little longer to show it.